At Aspire Home Health and Hospice, our patient’s health, comfort, and success are at the core of everything we do. Aspire has made several commitments to our patients to ensure our patients are receiving the highest quality care and the best services possible. Today, we will go over these commitments and how they benefit our patients.
3 Ring Commitment
At Aspire, we believe your time is valuable. Too many companies utilize services that answer phones for them and guide their callers through long, convoluted calling trees to redirect their calls appropriately. Aspire cares enough about you and your time not to use these systems. If you call Aspire Home Health and Hospice, your call will be answered within three rings by a real person who has been trained and certified in phone service. We understand that when a person needs our care, it can be one of the most difficult times of their life. The last thing they need is to waste time talking to a machine. When you call Aspire, we will respect your time and do everything we can not to waste it.
The Perfect Visit
The Perfect Visit is integral to the day-to-day care we provide. Because providing world-class care is so important to us, we want to ensure every visit is perfect. That’s why we developed a system we call The Perfect Visit.
The Perfect Visit is a step-by-step system in which all Aspire clinicians are certified before caring for patients. These detailed steps provide consistent care, bringing seamless quality across all disciplines. Clinicians use the Perfect Visit to address every patient’s medical needs every visit. Not all home health agencies take the time and energy to do this.
At Aspire, our patients are our highest priority. Call us today to learn what we can do for you or your loved one in need of care.
